FAQ

How much is the application fee?

The application fee is $75 per person over the age of 18.

How much is the administration fee?

The administration fee is $225 per apartment home.

How much is the pet fee and pet rent?

The pet fee is $400 for 1 pet and $50 for 2nd pet (2 max per apartment) along with a monthly pet rent of $20 per pet. Breed restrictions do apply; however, there is no weight limit.

What is included with the rent?

Our rents include cable and high speed internet in every apartment home. However, the property does offer an all-inclusive package that will allow for you to include the electricity and water and sewer. Additional rates do apply.

Can I pay my rent online?

You can pay your rent online along with enter work orders online through your online resident portal.

What are your income requirements?

We do not have income requirements. Your application is based off your credit and criminal background check.

Do you require renters insurance?

  • Yes, we do require renters insurance. All residents are required to obtain renter's insurance from a carrier of their choice and each policy must meet the minimum requirements. At least $100,000 liability coverage. All persons shown on the lease must be shown as the “insured” party. The lessee's complete address must be shown as the insured premises. Covered perils must include damage from WATER, FIRE, SMOKE and EXPLOSION. The property name and address must be shown as additional interest or interested party.

How are emergency repairs taken care of?

  • We offer 24/7 emergency maintenance service. Call our office number at 336-882-7000 and it will prompt for after hour emergencies. After hours emergencies include :
    • Fire. Call 911 First.
    • Electrical or gas failure of any nature.
    • Any water leak or sewage backup.
    • No heat or air conditioning (for safety reasons, we cannot work on outside units after dark or during inclement weather).
    • Refrigerator not working.
    • Range/Oven not working properly (weekends only).
    • No hot or cold water.
    • Toilet stopped up - if apartment has just one.
    • Overflowing Commode where there may be property damage.
    • Malfunctioning exterior door hardware or window if on 1st floor.
    • Smoke detector batteries will be changed up until 7 pm.
    • Severe weather that causes damages to doors, locks or windows, etc.
  • You are also able to place non-emergency maintenance requests online through the resident portal 24/7.
3519 Ramsay Street
High Point, NC 27265
P: 336.882.7000  I  F: 336.882.5998
Office Hours
Mon: 9:00 am - 6:00 pm
Tue - Fri: 9:00 am - 6:00 pm
Sat: 10:00 am - 5:00 pm
Sun: Closed